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Thanks for writing this up! I love the willingness to engage and debate. I do still think that for nearly all cases, I'm able to use attrition metrics even if I'm talking about how to retain people - with rare exceptions, groups with low attrition have high retention. Similarly, trying to retain people is ultimate the same as trying not to lose people to attrition, though framing a conversation about the topics can help direct people to more useful ideas.

Ultimately I'm just lazy and like to reftame all attrition questions in terms of attrition, even if it isn't optimal šŸ˜…

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